![]() What happens when the device doesn’t belong to anyone? Again, this device list is built based on Primary User.Īs an Intune IT admin, you can view the Primary User of a device by going to the device overview page in the admin portal. This name then enumerates all the user’s devices (along with policies, apps and other useful information). When an IT admin uses the troubleshooting page in the admin portal, the first step is to supply a username. ![]() Another example is on the IT support side.The list of all Intune managed devices is built from the Primary User relationship. This self-service reduces IT support cases as the end user can take care of the problem themselves. In case they have an Intune-managed device that is lost or stolen, they can perform a reset for that device. When a user opens the Company Portal app on their phone, they see a list of all their Intune-managed devices.Here’s a few examples where this mapping is useful: The point of having this relationship is to improve experiences for both end users and IT support. A device can have just one Primary User, but a User can have more than one device. In Intune we call this “Primary User” and it’s simply a mapping between an Intune device and a user. ![]()
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |